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Family & Community Engagement
This communication protocol provides a framework for finding solutions to differences that arise between students, staff, families, and caregivers throughout the school district. Confidentiality will be maintained throughout the process. If a student initiates the resolution process, an adult may be present at any stage of the process.
If you need assistance, please contact the Office of the Superintendent at 604-886-4489 or questions@sd46.bc.ca.
How to Communicate with Us – Guidelines for Resolving Problems or Concerns:
Step 1: Try to resolve the issue at the source.
- Identify the specific problem (list specific examples that illustrate the problem).
- Make an appointment to see the person with whom you have a concern, one-on-one.
- Respectfully express your concern.
- Ensure mutual understanding of the concern.
- Together, explore solutions.
- Together, set up an action plan with times, dates and follow-ups.
- If a resolution cannot be reached, inform the other party and move to the next step.
Step 2: Principals
- Make an appointment with your child’s Principal.
- Identify the concern and establish what has been done to reach a solution.
- The Principal will help explore further options to resolve the concern.
- Together, set up an action plan with times, dates and follow-ups.
- If a resolution cannot be reached, move to the next step.
Step 3: Director of Instruction/Assistant Superintendent and Superintendent of Schools
- Contact the Superintendent’s Office. Identify the concern and what you have done to resolve it. This should be done within 30 days after the decision from Step 2 was made.
- The Director of Instruction or Assistant Superintendent will connect with you regarding your concern.
- If you are not satisfied with the outcome, inform the Director of Instruction or Assistant Superintendent and contact the Superintendent of Schools.
- If you are not satisfied with that outcome, inform the Superintendent, and move to the next step.
Step 4: The Board of Education
- To connect with the Board of Education, please contact the Secretary-Treasurer’s Office to file your appeal within 15 school days.
- Once a meeting date with the Board of Education has been set, you will be notified and invited to attend. You will have an opportunity to explain your position.
- You will be notified, in writing, within 45 days of the Board of Education’s decision.
- Certain decisions of the Board of Education may be appealed under Section 11.1 of the School Act.
Step 5: Superintendent of Appeals Section 11.1 of the School Act.
- The School Act states that either a student or a parent/ guardian of a student can appeal a decision of a Board of Education.
- Not all decisions made by a Board of Education can be appealed to a Superintendent of Appeals, under Section 11.1 of the School Act. The decision must have been made by an employee of a Board of Education and significantly affect the education, health or safety of a student and fall within the allowable grounds.
- Refer to the Ministry of Education and Child Care’s Student Disputes & Appeals to check the allowable grounds and to obtain a provincial Notice of Appeal form.
- Submit the Notice of Appeal form and a copy of the Board of Education decision, within 30 days after receiving the decision of the Board of Education, to the Office of the Registrar, Student Appeal Branch.
School Trustees are also available, as your elected representatives, to guide you in this process.
See Regulation 1162 – How to Communicate With Us – Guidelines for Resolving Problems or Concerns for Students, Parents and Caregivers for complete details.
SD46 FOI Brochure | FOI Access Request Form
What is the Freedom of Information and Protection of Privacy Act?
The Freedom of Information and Protection of Privacy Act is a law that came into effect in British Columbia in 1993. The Act provides individuals with specific information and privacy rights with regards to information that is collected or controlled by public bodies in British Columbia.
What are my information and privacy rights under the Act?
You have two major rights under the Freedom of Information and Protection of Privacy Act:
• the right of access to records in the custody or under the control of a public body, including your own personal information, and;
• the right of protection of the privacy of your personal information in the custody or under the control of a public body.
You also have several related rights, such as the right to request correction of your personal information if you think it is inaccurate, and the right to ask the Information and Privacy Commissioner to investigate if you think your rights are not being upheld.
What are “public bodies?”
Public bodies include most provincial government, local government, and self-governing professional bodies in British Columbia. They are ministries, agencies, boards, and crown corporations; hospitals, municipalities, regional districts, municipal police, school districts, universities, and colleges; and numerous professional bodies, such as the British Columbia College of Teachers, the College of Physicians and Surgeons, and the Law Society of British Columbia. The Act does not apply to private businesses or associations.
What is “personal information?”
Personal information is any recorded information that uniquely identifies you, such as your name, address, telephone number, age, sex, race, religion, sexual orientation, disability, fingerprints, or blood type. It also includes your health care, educational, financial, criminal, or employment history and anyone else’s opinions about you or your own views or opinions.
Are there any exceptions to my information and privacy rights under the Act?
Yes. If you are requesting records from a public body, you will not get access to Cabinet confidences, someone else’s personal information, or information that could harm another individual’s business interests. You also will not generally get access to records that could harm law enforcement, the economic or financial interests of a public body, other individuals, or the public Further, although you can expect a public body to protect the privacy of your personal information, it has the authority to release your information to others in certain circumstances, such as for law enforcement or to protect someone else’s health or safety.
How do I exercise my rights?
If you want access to records in the custody or under the control of a public body, you may request them directly from the public body. If you are concerned about a public body’s protection of the privacy of your personal information, you should contact them directly to share your concerns. If you are dissatisfied with how a public body responds to your request or your concerns, you have the right to ask the Information and Privacy Commissioner to investigate.
Requesting Records How do I request records from the School District?
Write to the FOI Officer of School District 46 or complete a “Request Form” at the school board office. Describe the records as clearly and completely as possible and request access to them. Normally, a public body must respond to your request within 30 days. If a public body needs additional time to respond, it must tell you so and explain why. It also must tell you when you can expect its full response. You have the right to request a review of a public body’s extension of time to the Information and Privacy Commissioner.
What kind of response can I expect?
If the school district does not have the records you requested, it will tell you and may transfer or refer your request to the public body that does. If the school district does have the records you requested, it may release all or parts of them to you. If the school district refuses to release all or parts of records to you, it must tell you why. It also must tell you that you have the right to request a review of its decision by the Information and Privacy Commissioner within 30 days.
Does it cost money to request records?
The school district cannot charge you for access to your own personal information. It may, however, charge you for access to non-personal information if it takes more than three hours to find or prepare the records for release. It also may charge you for the cost of copying and sending records to you. If the school district intends to charge a fee for records, it must first give you a fee estimate. You have the right to ask the Information and Privacy Commissioner to review a decision to require a fee.
Fees for Access Requests
Section 75 of the Freedom of Information and Protection of Privacy Act permits the school district to assess and charge a fee for certain costs associated with responding to access requests.
The Act outlines the maximum fees that can be charged for the following;
- Locating, retrieving and producing the record
- Preparing the record for disclosure
- Shipping and handling the record
- Providing a copy of the record
If fees are determined, the requestor will be notified in writing of any estimated costs in advance of the preparation of records. Many records are available on the district website without the need for a formal request.
Requesting a Review
What is a request for review?
A request for review is an appeal to the Information and Privacy Commissioner about a public body’s decision about records. Under the Freedom of Information and Protection of Privacy Act, the Commissioner may review any decision, act, or failure to act of a public body relating to a request for records. This includes decisions about the release of records, corrections to records, time extensions, and fees.
How do I request a review?
Write to the Commissioner’s Office within 30 days of receiving a public body’s written decision about records and ask the Commissioner to review it. Attach a copy of your original request to the public body and a copy of the public body’s response to you.
Office of the Information and Privacy
Commissioner for British Columbia
4th Floor, 947 Fort Street
PO Box 9038 Stn. Prov. Govt.
Victoria, British Columbia V8W 9A4
Telephone: (250) 387-5629
Website: www.oipc.bc.ca
For more information on the Protection of Privacy and the Act in School District 46 – Sunshine Coast contact:
Freedom of Information Officer
School District 46 – Sunshine Coast
494 South Fletcher Rd, PO Box 220
Gibsons, BC V0N 1V0
T: (604) 886-8811
F: (604) 886-4652
Studies show that family involvement in their child’s learning is closely related to child success in school.
Ways to Engage:
- Read with your child.
- Talk to your child about their day and experience at school.
- Let’s Play! Activities Booklet for Families: These are activities for children and caregivers to play and learn together.
- Help on school field trips. Complete your online Volunteer Forms HERE. It is a simple process!
- Volunteer in the classroom. Speak to the Principal about reading programs or sharing your skills/expertise.
- School Career Days: Talk with students about your job.
- Help with school special events, Sports Day, and concerts.
- Work on school fundraising projects.
- Join the school’s PAC or DPAC!
Tips for Parents: Parent Involvement that Makes a Difference
Parent-Teacher Interviews Tip Sheet for Parents
To connect with your child’s teacher, visit your child’s school website for contact information.
Family Resources and Supports
Back-to-School Wellness Toolkit
Back-to-school transition can be a stressful time for students and their parents/guardians or caregivers. The B.C. Children’s Hospital has released a back-to-school wellness toolkit to help support families. This toolkit is designed to support families with practical guidance and resources to support their child or youth as they adjust to the school routine and change in their environment.
Supporting Students’ Academic and Social Transition
The purpose of Grade 7/8 transition is to provide Grade 6/7 students with a variety of experiences to connect them to their secondary school before they begin Grade 7/8.
This connection focuses on the development of plans to support the course selection process, and determine any additional supports that may be required for individual students. Additional supports may address both academic and social/emotional needs. More importantly, transition supports every elementary student to feel a sense of welcome, belonging, and excitement about entering secondary school.
Transition Activities and Timeline
The Transition process begins in the fall of Grade 6/7 and continues into the fall of Grade 7/8. Many processes and activities occur during this transition time frame. Activities may include visits to secondary schools, social events, tours, Grade 6/7 partnerships with older students, and Grade 6/7 sporting events hosted at the secondary school.
Events for students will vary from school to school, but will include a tour of the school (June), a course selection meeting with the high school staff (May), introduction of the principal, vice-principal and grade 7/8 counsellor (May), start of school welcoming events (September) and may include invitations to watch sports events, attend special transition events such as a school day at the secondary school (June), locker day (August), or community events at the high school.
For transition information for your grade 6/7 student, please also feel free to contact your current grade 6/7 teacher or principal at your child’s elementary school.
Family of Schools
- Generally, grade 6/7 students transition to the secondary school within their Family of Schools.
- Chatelech Secondary: Halfmoon Bay Elementary, West Sechelt Elementary, Kinnikinnick Elementary, Davis Bay Elementary, Ecole Pacifique and Roberts Creek Elementary – (also under Elphinstone Secondary)(RCE students must submit a cross boundary request for CSS)
- Elphinstone Secondary: Langdale Elementary, Gibsons Elementary, Cedar Grove Elementary, Roberts Creek Elementary
- Pender Harbour Secondary: Madeira Park Elementary, and Halfmoon Bay Elementary (also under Chatelech Secondary)
- For more on our secondary alternative school, please visit Sunshine Coast Alternative School (SCAS)
Grade 6/7 Parent/Caregiver Information Opportunities
- SPARK! to Secondary Evening Sessions (April to May)
- Secondary School PAC’s Family of Schools Tour and Information Evening (April / May)
- Parent Night hosted by the secondary school. An opportunity to meet the principal, vice-principal, PAC, counsellor(s), Inclusive Support Team, Indigenous Learning Team for an evening of Q&A. (June)
Download your Secondary School App Now!
- Chatelech Secondary: Find “Chatelech 2 Go” in the Apple App Store or get it on Google Play
- Elphinstone Secondary: Find “Elphinstone” in the Apple App Store or get it on Google Play
- Pender Harbour Secondary: Find “My PHSS” in the Apple App Store or get it on Google Play
- Sunshine Coast Alternative School: Find “My SCAS” in the Apple App Store or get it on Google Play
Ever wondered, ‘How am I supposed to help my child with their numeracy homework when I don’t know the skills myself?’ Or thought, ‘I wish I had ideas to support my child’s literacy throughout their education’. Then visit SurreySchoolsOne! Surrey Schools has created a website full of resources, ideas, and video guides for parents in BC.
What to Do When Your Child Is Sick
With cold and flu season upon us, it’s important to take steps to keep everyone healthy. Here’s what to do if your child is feeling unwell:
Keep Your Child Home If They:
- Have cold or flu symptoms.
- Are too sick to participate in regular school activities.
- Are vomiting or have diarrhea (they should be symptom-free for at least 24 hours before returning).
- Have a suspected or known communicable disease (e.g., strep throat, chickenpox, measles, or an undiagnosed rash). (Your child should remain home until they are no longer contagious or as advised by a healthcare provider.)
Reporting Illness
Please inform the school of your child’s illness following the school’s reporting absenteeism procedures.
Emergency Contact
If your child becomes ill at school, ensure you have an emergency contact available if you are unable to pick them up. Let the school know of any updated contact arrangements.
Stay Healthy
To reduce the spread of illness, remember to:
- Wash hands regularly with soap and water.
- Cover coughs and sneezes with a tissue or elbow.
- Stay home when feeling unwell.
Thank you for helping keep our schools safe and healthy!
Resources:
- SD46 Sleep Information Parent Package
- Paper Clouds: Paperclouds is dedicated to providing expert advice, recommending solutions, and creating fun, practical guides on healthy sleep for happier families.
- Taking a Closer Look at Sleep Webinar Recording: HELP Director Kim Schonert-Reichl reviews the latest research on sleep in middle childhood and explores findings from MDI data.
- Physical Health and Well-Being Quick Sheet
- Build your best day: An interactive tool to help children learn about sleep and activity.
Books:
- Brainstorm: The Power and Purpose of the Teenage Brain by Daniel J. Siegel, M.D.
- Dreamland: Adventures in the Strange Science of Sleep by David K. Randall
- The Quest for Rest with Polly & Pickles by Andrea Bell
- Getting Rid of Head Lice How to guide provided by Vancouver Coastal Health.
- Head Lice Q&A Health Link BC Information of Frequently Asked Questions regarding Head Lice.
Shift Education | Jessy Wollen, Teacher & Certified Sexual Health Educator
The Askable Adult Intermediate Session (Grades 4-7) for Parents/Caregivers | Spring 2021 Recording
Options for Sexual Health: All about the facts, care, sex ed and impact.
Ask Us: Have a sexual health question? Ask here!
Primary Books:
- What Makes a Baby by Cory Silverberg
- Who has What? by Robie H. Harris
- It’s Not the Stork by Robie H. Harris
- Boys, Girls and Body Science by Meg Hickling
Intermediate / Secondary Books & Sites:
- Amaze Site: Amaze takes the awkard out of sex ed. Real info in fun, animated videos that give you all the answers you actually want to know about sex, your body and relationships.
- Scarleteen Site: Inclusive, comprehensive, supportive sexuality and relationships info for teens and emerging adults.
- Kids Health Site: Advice on children’s health, behaviour, and growth – from before birth through the teen years.
- Wait, what? by James E. Ryan
- S.E.X: The All-You-Need-To-Know Sexuality Guide to Get You Through Your Teens and Twenties by Heather Corinna
- What Does Consent Really Mean? by Pete Wallis
We would like to offer these recommendations from Safer Schools Together:
Guidelines for parents/guardians to support children through times of grief during and after a traumatic event
- Be yourself – Demonstrate your natural concern calmly and in your own words.
- Be available – Spend time with your child. Attempt to distract your child by reading, walking, going to a movie, etc.
- Listen – Let your child express his/her thoughts, concerns, feelings, and perceptions in a nonjudgmental, emotionally safe environment.
- Explain – Talk about what you know in short, ruthful statements. Don’t be afraid to admit that you do not have all the answers.
- Do not speculate.
- Develop resiliency – Your child will look to you for reassurance. Do not convey your own feelings of hopelessness, but rather let your child know that they will get through this difficult period.
- Provide comfort – Physical and verbal comforts are great healers.
- Attend to physical manifestations of trauma – Children will often complain of headaches, stomach aches, backaches, etc. Monitor physical symptoms such as loss of appetite, anxiety, sleep disturbance, etc. and determine whether medical intervention is required.
- Maintain regular routines – As much as possible, attempt to provide normalcy to your child. Humans are creatures of habit and derive comfort from regular routines.
- Monitor media exposure – Do not overexpose your child to media reports (especially preschool and elementary age children).
- Seek additional support – When appropriate, your child should be directed to community support agencies.
Conversations about Global Issues
We recognize that global issues may contribute to a range of feelings and trauma for students, staff and families. It is important to be mindful of how these events impact each of us and those around us. During these times, we are also reminded of the importance that children have access to caring adults to help them to feel safe and make sense of the world.
Please see below for information from Safer Schools. The following resources provide tips for staff and parents/caregivers. There are resources to share for families of both elementary and secondary school children.
How to Talk to Kids About Violence, Crime, and War: Common Sense Media gathers tips and conversation starters to help you talk to kids of different ages about the toughest topics.
Resilience in a time of war: Tips for parents and teachers of elementary school children: This article from the American Psychological Association can help adults guide their young children beyond fear and to resilience.
Resilience in a time of war: Tips for parents and teachers of middle school children: The American Psychological Association breaks out tips and strategies for parents and teachers of middle school-aged children.
National Child Traumatic Stress Network provides resources that can be filtered by topic or keyword and by audience with a focus on how adults can identify traumatic responses in young people and how to support them.
The National Child Traumatic Stress Network (NCTSN)’s Parent Guidelines for Helping Youth after the Recent Shooting: This resource covers common reactions, things I can do for myself, and things I can do for my child.
If you have concerns about your child’s reaction, please reach out to your child’s school staff, family doctor and/or other community supports.
Supporting Children and Youth During Natural Disaster Events is a new resource provided by the BC Ministry of Education with suggestions and links to other resources to consider in responding to the mental health and wellbeing needs of those affected by these floods and other severe weather-related events.
Supporting Children and Youth During Natural Disaster Events:
Natural disasters include hurricanes, earthquakes, tornadoes, wildfires, tsunamis and floods, as well as extreme weather events such as blizzards, droughts, extreme heat and windstorms. These events can lead to many adversities for children and families, including displacement, loss of home and personal property, changes in schools, economic hardship, loss of community and social supports, and even the injury and death of loved ones.
Tragic or traumatic occurrences can alter a person’s sense of security. We know that children may be upset or have questions about what has taken place. The first and most important support for children and youth are their family. Below, is a list of ways that we can work together to create a safe environment for children and youth during this difficult time.
Be reassuring. Children take their emotional cues from the significant adults in their lives. Your reactions are most important. Recognize that some children may be concerned about something bad happening to themselves, family or
friends. Explain to them the safety measures in place and reassure them that you and other adults will take care of them.
Be a good listener and observer. Let children guide you to learn how concerned they are or how much information they need. If they are not focused on the tragedy, do not dwell on it. However, be available to answer their questions to the best of your ability. Young children may not be able to express themselves verbally. Pay attention to changes in their behaviour or social interactions.
Monitor the news. Images of a disaster or crisis event can become overwhelming, especially if watched repetitively. Young children may not be able to distinguish between images on television and their personal reality. Older children may choose to watch the news but be available to discuss what they see and to help put it into perspective.
Emphasize people’s resiliency. Help children understand the ability of people to come through a tragic event and go on with their lives. Focus on children’s own competencies in terms of how they previously coped in their daily life during difficult times. In age–appropriate terms, identify other critical incidents from which people, communities, or countries have recovered.
Highlight people’s compassion and humanity. Large–scale tragedies often generate a tremendous outpouring of caring and support from around the country and world. Focus on the help and hopeful thoughtsbeing offered to those affected by other people.
Maintain as much continuity and normalcy as possible. Allowing children to deal with their reactions is important but so is providing a sense of normalcy. Routine family activities, classes, after– school activities, and friends can help children feel more secure and better able to function.
Spend family time. Being with family is always important in difficult or sad times. Even if your children are not significantly impacted by this tragedy, this may be a good opportunity to participate in and to appreciate family life. Doing things together reinforces children’s sense of stability and connectedness.
Ask for help if you or your children need it. Any tragedy can feel overwhelming for families directly affected, particularly those who have lost loved ones. Staying connected to your community can be extremely helpful. It may also be important to seek additional support from a mental health professional to cope with overwhelming feelings.
Communicate with your school. Children directly impacted by the event may be under a great deal of stress that can be very disruptive to learning. Together, parents and teachers can determine what extra support or leniency students need and work with parents to develop a plan to help student.
Be aware of your own needs. Don’t ignore your own feelings of anxiety, grief, and anger. Talking to friends, family members, religious or cultural supports and mental health counselors can help. It is important to let your children know that you are sad. You will be better able to support your children if you can express your own emotions in a productive manner. Get appropriate sleep, nutrition, and exercise.
Informed by resources from:
Association of Chief Psychologists of Ontario School Board Psychological First Aid – National Child Traumatic Stress Network
Strategic Interventions – Points to Consider
1. Individuals closest to Ground Zero and others in the Impact Zone who are experiencing fear and hopelessness need to be grounded to circumstances they have control over. Instead of focusing on very broad issues (e.g. “what is
wrong with the world and how do we fix it?”), the focus should be on micro–interventions and realities such as emphasizing safety in the local area:
a. Make sure families are wrapping around overwhelmed children and youth.
b. Expect some regressive behaviour.
c. Restate school safety protocols to students and staff.
d. Monitor media and social media exposure and show an interest in what students are seeing and posting themselves.
e. Be prepared to engage in impromptu child and youth initiated conversations.
f. Model calmness.
g. Be visible. School personnel intentionally connecting with students reduces anxiety.
h. Students may be gathering more after school hours to maintain a sense of connection. Leaving the school open, for as long as possible, during this critical period will contribute to lowering anxiety.
2. Parents and caregivers may need to be reminded that a child who appears to be overreacting may in fact be so overwhelmed with personal issues that the societal anxiety has simply “pushed them over the edge”. This is an important time to have meaningful conversations about resolvable issues to bring relief. Also, prompting the child’s favorite aunt, uncle, brother, sister, grandparent, etc. to make contact can help to increase that sense that at least “we are all right!”
Additional Resources:
Anticipating that students may have a reaction to this event, we have collected some resources available for parents and educators that could be helpful in responding to children’s concerns.
The National Child Traumatic Stress Network (NCTSN):
https://www.nctsn.org/sites/default/files/resources//age_related_reactions_to_traumatic_events.pdf
Health Emergency Management – BC Mental Health and Wellness Recovery Toolkit: http://www.phsa.ca/health–
emergency–management–bc-site/Documents/Mental%20Health%20and%20Wellness%20Toolkit%20January%202021.pdf
BC Teachers’ Federation – Supports and resources for members affected by flooding and severe weather:
https://www.bctf.ca/whats–happening/news–details/2021/11/17/supports–and–resources–for–members–affected–by–flooding–and–severe–weather
Emergency Management BC – Staying Safe and Healthy in an Emergency:
https://www2.gov.bc.ca/gov/content/safety/emergency–management/preparedbc/make–your–plan/health–in–emergency
Canadian Mental Health Association:
https://cmha.bc.ca/documents/coping–with–natural–disaster–stress/
First Nation Health Authority – Recognizing and Resolving Trauma in Children During Disasters:
https://www.fnha.ca/Documents/FNHA–Recognizing–and–Resolving–Trauma–in–Children–During–Disasters.pdf
Red Cross:
https://www.redcross.ca/crc/documents/well–being_links_20171002_en.pdf
Flood Specific:
PrepareBC Flood Guide:
https://www2.gov.bc.ca/assets/gov/public–safety–and–emergency–services/emergency–preparedness–response–recovery/embc/preparedbc/preparedbc–guides/preparedbc_flood_preparedness_guide_fillable.pdf
NCTSN Flood Response:
https://www.nctsn.org/what–is–child–trauma/trauma–types/disasters/flood–resources
Immunize BC: Evidence -based immunization information and tools for B.C. residents
CANImmunize: A free tool that helps you keep track of immunizations.
North Shore Rescue “Survive Your Own Adventure” Interactive Video | This
interactive learning experience aims to educate hikers about backcountry safety
WorkBC has launched a Career Search Tool that allows students to explore up to 500 career opportunities by occupational interest, education, region, industry, occupational category, annual salary and job type. A Career Resources for Parents section has also been added to the WorkBC website.
BC’s Training & Education Savings Grant Information: Families in British Columbia are encouraged to start planning and saving early for their children’s post-secondary education or training programs. To help, the B.C. Government will contribute $1,200 to eligible children through the B.C. Training and Education Savings Grant (BCTESG).
Canadian Learning Bond: The Canada Learning Bond (CLB) is money (up to $2,000) that the Government adds to a Registered Education Savings Plan (RESP) for children from low-income families. Eligible Canadians can apply for the CLB with their financial service provider by opening an RESP and requesting the Bond. Those who already have an RESP are encouraged to check with their financial service provider to see if they may be eligible for the CLB.